I don’t do well with the “old boys club.” Never have, never will. Especially when I’m the consumer.
Today
my husband and I went to our local Sporting Goods Store for their
annual “Mega Sale.” I’m in the market for a 9 mm so we figured we’d stop
up and see what they had. I know I can get a little better of a deal
online, but I’m happy to support a local business if I can. My choices
have been narrowed down to a Glock 19 or 17, Springfield XD-9, and just
recently I started to consider the Smith and Wesson MP9. All great,
reliable firearms, all with pros and cons over the other.
Because
it was a special event at the store, they had reps from various firearm
manufacturers there. Springfield was the first rep we spoke with. I
told him I had narrowed my shopping down to the 3 manufacturers
mentioned above. I asked him to tell me why Springfield was better than
the rest. He did a nice job explaining the features, asking me
questions, and speaking to me and my husband professionally and
respectfully. My husband asked a question about the Smith and Wesson, so
the Springfield Rep took it out of the counter for him to see. Enter
the Smith and Wesson rep, who must have smelled the M&P come out of
the case, and he bee-lined over like a shark. I explained to him, the
same thing I did to the Springfield rep, who stood beside him. I then
asked him to explain to me why a Smith and Wesson would be a better
choice for me.
Then
he did it. The Smith and Wesson rep spoke down to me. Condescendingly.
(Strike One). He then proceeded to show off his firearm and all of its bells and
whistles..TO MY HUSBAND. (Strike Two). I interjected several times trying to make my
point that the firearm would be mine. He continued to speak directly to
my husband. (Strike Three..)
Now
I understand that female shooters are very much in the minority. But I
was there to buy. The Springfield rep did a great job giving me tips and
asking me specific questions as he knew sometimes racking the firearm
could be more difficult for a woman. He also said he saw immediately I
would have no issue with that.
Bottom
line is, male sales reps need to get with the times. I’m an educated
consumer. Do not disregard me because I’m female. My gender has nothing
to do with my ability to handle a firearm. I’m an NRA Certified Pistol
Instructor, a Certified Range Safety Officer and I’m a consumer. Perhaps
I should teach a course to salesman, about how to sell to a female
consumer.
I’ll
be picking up my beautiful new Springfield XD-9 as soon as my county
pistol clerk adds it to my license, probably within a week. As a gift
with my purchase, I got a Springfield hat, and a T-shirt..in size XL..it
was the smallest it came in..at least my husband is happy, he can have
the shirt..sigh..again..not very female friendly..
That happened to us once or twice... the one time I looked at the clerk and said, "Buddy, I'm not buying today, so why are you trying to sell it to me and not her?"... The wife then proceeded to tell the sales guy more about the gun then he apparently knew... then we left and she bought it elsewhere...
ReplyDeleteI had a short post about related matters a while back if you're interested...
http://godgalsgunsgrub.blogspot.com/2011/07/no-sale-note-to-sales-professionals.html
Dann in Ohio